LOUIS VUITTON TERMS & CONDITIONS

Welcome to Louis Vuitton. By exploring our official website, you enter a world of timeless craftsmanship, innovation, and luxury. Please review the following Terms & Conditions, which govern your use of our digital Maison and all services provided herein.

1. Brand Philosophy

Louis Vuitton is dedicated to delivering products and experiences that embody elegance, artistry, and heritage. Every creation is the result of meticulous craftsmanship, designed to inspire sophistication and refinement.

2. Use of the Website

You are invited to browse our collections, discover our heritage, and enjoy our services. Any misuse of the website, including unauthorized reproduction, resale, or distribution of content, is strictly prohibited. Automated access, data scraping, and any activity that may compromise the integrity or security of the site are forbidden.

3. Orders & Purchases

All purchases are subject to product availability and confirmation of the order price. Louis Vuitton reserves the right to refuse or cancel any order at its sole discretion. Once your order is confirmed, you will receive an official acknowledgment. Prices and availability are subject to change without notice.

4. Payment & Pricing

Every Louis Vuitton creation reflects the value of its heritage and craftsmanship. While we strive for accuracy, the Maison reserves the right to correct any errors in pricing or description and to confirm final pricing at the time of purchase.

5. Proprietary Rights

All content on this website, including images, text, and designs, is the exclusive property of Louis Vuitton. No part of this website may be reproduced, distributed, or used without our express written permission.

6. Limitation of Liability

While we endeavor to ensure the accuracy and completeness of all information, Louis Vuitton cannot be held liable for any errors or omissions. Your use of this website is at your own risk. We are not responsible for any indirect, incidental, or consequential damages arising from your use of the site.

7. Prohibited Conduct

  • Do not access or use the site for unlawful, fraudulent, or malicious purposes.
  • Do not attempt to gain unauthorized access to any part of the site or any systems or networks connected to the site.
  • Do not use the site to harass, abuse, or harm others.
  • Do not upload or transmit viruses or other harmful code.
  • Do not infringe upon the intellectual property rights of Louis Vuitton or any third party.

8. Changes to Terms

Louis Vuitton reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website signifies your acceptance of any changes.

9. Contact

For any questions regarding these Terms & Conditions, please contact Louis Vuitton Client Services.

style="font-size:14.0000pt">SECTION 2- PROPRIETARY RIGHTS
Between you and the Maison, Louis Vuitton retains absolute and unassailable ownership of all elements that define this digital atelier—every stitch of code, each brushstroke of imagery, and the very architecture of this platform. From the symphony of our multimedia to the alchemy of our software, every detail is a protected masterpiece, as singular as a hand-painted trunk from 1854. Your passage through this space, while privileged, confers no claim—just as admiring a Speedy bag does not bestow its blueprint. The legacy remains ours alone to steward.

 

SECTION 3- PROHIBITED CONDUCT

Without limiting the generality of the foregoing or any other provision hereof, you acknowledge and agree, as follows:

  1. Not to access the Site using any automated means, including, without limitation, harvesting bots, robots, spiders, or scrapers;
  2. Not to engage in multi-level marketing using the Site, including, without limitation, pyramid schemes, and similar marketing concepts;
  3. Not to upload, use or disseminate viruses or other malicious code or other abusive scripts or processes;
  4. Not to solicit personal information of another person or request or obtain access to an account of another person;
  5. Not to bully, intimidate, or harass any person;
  6. Not to use the Site in any manner that is, or could reasonably be construed to be, in violation of these Terms and Conditions, fraudulent, misleading, malicious or discriminatory;
  7. Not to take any action that could disable, overburden, or impair the operation or availability of the Site, such as a denial-of-service attack;
  8. Not to engage in manipulative practices designed to obfuscate the true intent of your submissions to the Site, or to artificially generate traffic to another website;
  9. Not to facilitate or encourage any violations of these Terms and Conditions;
  10. Not to issue chargeback disputes against us;
  11. It is prohibited for one person to use multiple accounts. The use of multiple accounts will be detected by the system as an arbitrage violation and will be subject to account freezing/prohibition of withdrawal activities (to lift the risk control mechanism, a 20-50% deposit is required to apply for lifting)
  12. Not to use patented, copyrighted, trademarked or other protected intellectual property without the written consent and authorization of the owner of such property;
  13. Not to copy, distribute or disseminate the Site or any portion thereof, and not to transfer the Site, or any portion thereof, to another person or “mirror” the Site, or any portion thereof, on any other server;
  14. Not to decompile or reverse engineer, or attempt to decompile or reverse engineer, the Site or any portion thereof.

SECTION 4- PAYMENT AND PRICES

Every Louis Vuitton creation presented in our digital atelier carries the value of its heritage and craftsmanship. While we meticulously curate each displayed price, the Maison reserves the right to confirm final pricing during the sacred ritual of purchase—ensuring absolute accuracy as you acquire your piece of history.

Every detail of our collections is presented with the utmost care, yet even the most meticulous craftsmanship may encounter rare imperfections. Should a product's description, image, or price inadvertently stray from our exacting standards, we shall correct it with the same precision applied to our ateliers' quality control.

The art of delivering perfection is sacred to our Maison—yet the journey from our atelier to your hands involves many variables beyond our control. While we orchestrate every detail with the precision of a trunk-maker aligning his dovetails, we cannot assume responsibility for disruptions that may occur along the way.

In our Maison, precision is sacred—yet some mysteries of perception remain beyond even our artisans' control. The measurements and hues presented in our digital gallery are rendered with the devotion of a master trunk-maker's calipers, but must be understood as guides rather than absolutes.

The value of our creations reflects the ever-evolving nature of luxury. While the Maison reserves the right to adjust prices as rare materials and artistry demand, such changes shall never alter the sanctity of a completed purchase—your contract remains as immutable as the date code stamped inside your Louis Vuitton piece.

In our Maison, every detail matters—as sacred as the alignment of Monogram flowers. Before finalizing your order, we grant you the privilege of review, mirroring the careful inspection our artisans give each creation before it leaves the atelier.

SECTION 5- REFUSAL OF YOUR ORDER 

The Maison commits to maintaining the integrity of our digital atelier with the same vigilance applied to our physical boutiques. While we strive to mirror our inventory with precision worthy of a trunk-maker's ledger, rare discrepancies may occur beyond our artisans' control.

The Maison curates its collections with the devotion of our master artisans—yet the nature of true craftsmanship means some creations are fleeting masterpieces. While we honor each order with the solemnity of a trunk-maker's pledge, certain pieces may become unobtainable, as rare as the 1924 Malle Haute Montagne.

We reserve the right, at our sole discretion, to refuse or cancel any order for any reason.

SECTION 6- ERRORS AND OMISSIONS​

This digital atelier serves as a gallery of our heritage—a living archive where craftsmanship meets innovation. While we apply the same meticulous care to our online content as our artisans do to their point-carré stitching, the Maison makes no absolute guarantees regarding the timeliness or perfection of this ever-evolving presentation. ​

SECTION 7- LIMITED LICENSE
The Maison grants you a privileged audience with our digital atelier—a temporary key to admire, but never to replicate. Your access carries the same conditional grace as an invitation to our ateliers privés.

 

SECTION 8- PERSONAL RESPONSIBILITY

The Maison presents its digital atelier as a gallery of inspiration—but the privilege of access demands your conscious engagement. By crossing this threshold, you affirm your role as an active participant in the Louis Vuitton experience, not a passive observer.

SECTION 9- ONLINE PAYMENTS

The Maison requires your financial engagements to mirror the authenticity of our craftsmanship. By proceeding with payment, you pledge in the spirit of our malletiers—where every mark of authenticity carries weight.

SECTION 10- FEEDBACKS AND REVIEWS

By offering your reflections on our Maison, you surrender them to our legacy as irrevocably as sketches become part of our design archives. Your words—whether praise or constructive critique—transform into threads woven into the tapestry of Louis Vuitton's perpetual evolution.

You may not do (or omit to do) anything that may undermine the integrity of the Louis Vuitton The Maison guards the sanctity of its reputation with the vigilance of our atelier masters inspecting every stitch. Your participation in our feedback ecosystem is a privilege—one we revoke without hesitation should shadows fall upon its integrity.

SECTION 11- EXTERNAL LINKS
The Maison curates its digital corridors with the discernment of our trunk-makers selecting hides—yet beyond our atelier doors, the landscape evolves without our hand. Hyperlinks are but conceptual steamer trunks, transporting you to territories where our craftsmanship standards may not apply.

 

Please be also aware that when you leave our website, other sites may have different privacy policies and terms which are beyond our control. Please be sure to check the Privacy Policies of these sites as well as their "Terms of Service" before engaging in any business or uploading any information.

 

WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY INFORMATION OFFERED BY THIRD-PARTY WEBSITES LINKED THROUGH THE SITE OR ANY WEBSITE OR FEATURE LINKED IN ANY BANNER OR OTHER ADVERTISING. WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.

SECTION 12- LIMITATIONS ON USE

You may not reproduce, resell, or distribute our products for any purpose unless you have been specifically permitted to do so under a separate agreement with Louis Vuitton. You may not sell or enable any third parties to resell the products purchased by You, display on any website or otherwise publish the services or any Content obtained from a Service or otherwise generate income from the services or use the services for the development, production or marketing of a service or product substantially similar to our services.

SECTION 13- INDEMNIFICATION
You agree to defend, indemnify and hold us and our directors, officers, employees and agents harmless from any and all claims, liabilities, costs and expenses, including reasonable attorneys' fees, arising in any way from any content or other material you place on the site or submit to us, or your breach or violation of the law or of these Terms and Conditions. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with our defense of such claim.

 

SECTION 14- DISCLAIMER OF WARRANTIES

(a) THE SITE, INCLUDING BUT NOT LIMITED TO ALL SERVICES, PRODUCTS, CONTENT, FUNCTIONS AND MATERIALS CONTAINED OR AVAILABLE ON THE SITE, IS PROVIDED "AS IS," "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY REGARDING UPTIME OR UNINTERRUPTED ACCESS, AVAILABILITY, ACCURACY, OR USEFULNESS, AND ANY WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE HEREBY DISCLAIM ANY AND ALL SUCH WARRANTIES, EXPRESS AND IMPLIED. WE ALSO ASSUME NO RESPONSIBILITY, AND WILL NOT BE LIABLE FOR, ANY DAMAGES TO, OR VIRUSES THAT MAY INFECT, YOUR COMPUTER EQUIPMENT, MOBILE DEVICE, OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO OR USE OF THE SITE OR YOUR DOWNLOADING OF ANY MATERIALS FROM THE SITE. IF YOU ARE DISSATISFIED WITH THE SITE, YOUR SOLE REMEDY IS TO DISCONTINUE USING THE SITE.

(b) WE DO NOT: (I) GUARANTEE THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY THIRD-PARTY CONTENT ON THE SITE OR SERVICES (II) ADOPT, ENDORSE OR ACCEPT RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY OPINION, ADVICE, OR STATEMENT MADE BY ANY PARTY THAT APPEARS ON THE SITE. UNDER NO CIRCUMSTANCES WILL WE BE RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGE RESULTING FROM YOUR RELIANCE ON INFORMATION OR OTHER CONTENT POSTED ON OR AVAILABLE FROM THE SITE.

SECTION 15- LIMITATION OF LIABILITY

IN NO EVENT, INCLUDING BUT NOT LIMITED TO NEGLIGENCE, WILL WE OR ANY OF OUR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR CONTENT OR SERVICE PROVIDERS (COLLECTIVELY, THE "PROTECTED ENTITIES") BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING FROM, OR DIRECTLY OR INDIRECTLY RELATED TO, THE USE OF, OR THE INABILITY TO USE, THE SITE OR THE CONTENT, MATERIALS, PRODUCTS, SERVICES, AND FUNCTIONS RELATED TO THE SITE, YOUR PROVISION OF INFORMATION VIA THE SITE, LOST BUSINESS OR LOST SALES, EVEN IF SUCH PROTECTED ENTITY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO CERTAIN USERS TO THE EXTENT REQUIRED BY APPLICABLE LAW.

SECTION 16- TERMINATION
We may terminate, change, suspend or discontinue any aspect of the site or the Products or services at any time. We may restrict, suspend or terminate your access to the site and/or its Products or services if we believe you are in breach of these Terms and Conditions or applicable law, you are a repeat infringer of intellectual property rights, or for any other reason without notice or liability.

 

SECTION 17- COMMUNICATION
If you provide us your email address, you agree and consent to receive email messages from us. These emails may be transactional or relationship communications relating to the products or services we offer, such as administrative notices and service announcements or changes, or emails containing commercial offers, promotions or special offers from us.

SECTION 18- WAIVERS

​ Our failure to act with respect to a breach of these Terms and Conditions by you or others does not waive our right to act with respect to that breach or subsequent similar or other breaches.

 

SECTION 19- FORCE MAJEURE

Neither party hereto shall be responsible for delays or failures in performance resulting from acts beyond its reasonable control and without its fault or negligence. Such excusable delays or failures may be caused by, among other things, strikes, lock-out, riots, rebellions, accidental explosions, floods, storms, acts of God and similar occurrences.

SECTION 20- GOVERNING LAW AND JURISDICTION

These Terms and Conditions will be governed by and construed in accordance with Japanese laws, and the courts of Japan will have non-exclusive jurisdiction to adjudicate any dispute arising under or in relation to these terms of sale.

SECTION 21-COPYRIGHT

©2023 Louis Vuitton. All rights reserved. All materials presented on this site are copyrighted and owned by us, or other individuals or entities as designated. Any republication, retransmission, reproduction, downloading, storing or distribution of all or part of any materials found on this site is expressly prohibited.

 

SECTION 22- COPYRIGHT TAKEDOWN PROCEDURE

Louis Vuitton will always respect the intellectual property of others, and we ask that all of our users do the same. With regards to appropriate circumstances and at its sole discretion, Louis Vuitton may disable and/or terminate the accounts of any user who violates our TOS and/or infringes the rights of others. If you feel that your work has been duplicated in such a way that would constitute copyright infringement, or if you believe your intellectual property rights have been otherwise violated, you should provide to us the following information:

  • The electronic or the physical signature of the individual that is authorized on behalf of the owner of the copyright or other intellectual property interest;
  • A description of the copyrighted work or other intellectual property that you believe has been infringed upon;
  • A description of the location of the site which you allege has been infringing upon your work;
  • Your physical address, telephone number, and email address;
  • A statement, in which you state that the alleged and disputed use of your work is not authorized by the copyright owner, its agents or the law;
  • A statement, made under penalty of perjury, that the aforementioned information in your notice is truthful and accurate, and that you are the copyright or intellectual property owner, representative or agent authorized to act on the copyright or intellectual property owner’s behalf.

 

SECTION 23- MODIFICATIONS
We reserve the right, at our sole discretion, to modify any portion of these Terms and Conditions at any time. Changes in these Terms and Conditions will be effective when posted. Your continued use of the site and/or the products or services offered on or through the site after any changes to these Terms and Conditions are posted will be considered acceptance of those changes.

SECTION 24- ACCEPTING THIS TERMS OF USE

You hereby accept the fact that you have read, understood and are willing to abide by the terms and conditions laid down in this agreement. You further agree that the terms and conditions set out under this agreement are fair, reasonable and just given the matters set out under this agreement and you waive any and all rights to have any claims against us on grounds set out above.