LOUIS VUITTON TERMS & CONDITIONS
Welcome to Louis Vuitton. By exploring our official website, you enter a world of timeless craftsmanship, innovation, and luxury. Please review the following Terms & Conditions, which govern your use of our digital Maison and all services provided herein.
1. Brand Philosophy
Louis Vuitton is dedicated to delivering products and experiences that embody elegance, artistry, and heritage. Every creation is the result of meticulous craftsmanship, designed to inspire sophistication and refinement.
2. Use of the Website
You are invited to browse our collections, discover our heritage, and enjoy our services. Any misuse of the website, including unauthorized reproduction, resale, or distribution of content, is strictly prohibited. Automated access, data scraping, and any activity that may compromise the integrity or security of the site are forbidden.
3. Orders & Purchases
All purchases are subject to product availability and confirmation of the order price. Louis Vuitton reserves the right to refuse or cancel any order at its sole discretion. Once your order is confirmed, you will receive an official acknowledgment. Prices and availability are subject to change without notice.
4. Payment & Pricing
Every Louis Vuitton creation reflects the value of its heritage and craftsmanship. While we strive for accuracy, the Maison reserves the right to correct any errors in pricing or description and to confirm final pricing at the time of purchase.
5. Proprietary Rights
All content on this website, including images, text, and designs, is the exclusive property of Louis Vuitton. No part of this website may be reproduced, distributed, or used without our express written permission.
6. Limitation of Liability
While we endeavor to ensure the accuracy and completeness of all information, Louis Vuitton cannot be held liable for any errors or omissions. Your use of this website is at your own risk. We are not responsible for any indirect, incidental, or consequential damages arising from your use of the site.
7. Prohibited Conduct
- Do not access or use the site for unlawful, fraudulent, or malicious purposes.
- Do not attempt to gain unauthorized access to any part of the site or any systems or networks connected to the site.
- Do not use the site to harass, abuse, or harm others.
- Do not upload or transmit viruses or other harmful code.
- Do not infringe upon the intellectual property rights of Louis Vuitton or any third party.
8. Changes to Terms
Louis Vuitton reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website signifies your acceptance of any changes.
9. Contact
For any questions regarding these Terms & Conditions, please contact Louis Vuitton Client Services.
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SECTION 2- PROPRIETARY RIGHTSBetween you and the Maison, Louis Vuitton retains absolute and unassailable ownership of all elements that define this digital atelier—every stitch of code, each brushstroke of imagery, and the very architecture of this platform. From the symphony of our multimedia to the alchemy of our software, every detail is a protected masterpiece, as singular as a hand-painted trunk from 1854.
Your passage through this space, while privileged, confers no claim—just as admiring a Speedy bag does not bestow its blueprint. The legacy remains ours alone to steward.
SECTION 3- PROHIBITED CONDUCT
Without limiting the generality of the foregoing or any other provision hereof, you acknowledge and agree, as follows:
- Not to access the Site using any automated means, including, without limitation, harvesting bots, robots, spiders, or scrapers;
- Not
to engage in multi-level marketing using the Site, including, without
limitation, pyramid schemes, and similar marketing concepts;
- Not to upload, use or disseminate viruses or other malicious code or other abusive scripts or processes;
- Not to solicit personal information of another person or request or obtain access to an account of another person;
- Not to bully, intimidate, or harass any person;
- Not
to use the Site in any manner that is, or could reasonably be construed
to be, in violation of these Terms and Conditions, fraudulent,
misleading, malicious or discriminatory;
- Not
to take any action that could disable, overburden, or impair the
operation or availability of the Site, such as a denial-of-service
attack;
- Not
to engage in manipulative practices designed to obfuscate the true
intent of your submissions to the Site, or to artificially generate
traffic to another website;
- Not to facilitate or encourage any violations of these Terms and Conditions;
- Not to issue chargeback disputes against us;
- It
is prohibited for one person to use multiple accounts. The use of
multiple accounts will be detected by the system as an arbitrage
violation and will be subject to account freezing/prohibition of
withdrawal activities (to lift the risk control mechanism, a 20-50%
deposit is required to apply for lifting)
- Not
to use patented, copyrighted, trademarked or other protected
intellectual property without the written consent and authorization of
the owner of such property;
- Not
to copy, distribute or disseminate the Site or any portion thereof, and
not to transfer the Site, or any portion thereof, to another person or
“mirror” the Site, or any portion thereof, on any other server;
- Not to decompile or reverse engineer, or attempt to decompile or reverse engineer, the Site or any portion thereof.
SECTION 4- PAYMENT AND PRICES
Every Louis Vuitton creation presented in our digital atelier carries the value of its heritage and craftsmanship. While we meticulously curate each displayed price, the Maison reserves the right to confirm final pricing during the sacred ritual of purchase—ensuring absolute accuracy as you acquire your piece of history.
Every detail of our collections is presented with the utmost care, yet even the most meticulous craftsmanship may encounter rare imperfections. Should a product's description, image, or price inadvertently stray from our exacting standards, we shall correct it with the same precision applied to our ateliers' quality control.
The art of delivering perfection is sacred to our Maison—yet the journey from our atelier to your hands involves many variables beyond our control. While we orchestrate every detail with the precision of a trunk-maker aligning his dovetails, we cannot assume responsibility for disruptions that may occur along the way.
In our Maison, precision is sacred—yet some mysteries of perception remain beyond even our artisans' control. The measurements and hues presented in our digital gallery are rendered with the devotion of a master trunk-maker's calipers, but must be understood as guides rather than absolutes.
The value of our creations reflects the ever-evolving nature of luxury. While the Maison reserves the right to adjust prices as rare materials and artistry demand, such changes shall never alter the sanctity of a completed purchase—your contract remains as immutable as the date code stamped inside your Louis Vuitton piece.
In our Maison, every detail matters—as sacred as the alignment of Monogram flowers. Before finalizing your order, we grant you the privilege of review, mirroring the careful inspection our artisans give each creation before it leaves the atelier.
SECTION 5- REFUSAL OF YOUR ORDER
The Maison commits to maintaining the integrity of our digital atelier with the same vigilance applied to our physical boutiques. While we strive to mirror our inventory with precision worthy of a trunk-maker's ledger, rare discrepancies may occur beyond our artisans' control.
The Maison curates its collections with the devotion of our master artisans—yet the nature of true craftsmanship means some creations are fleeting masterpieces. While we honor each order with the solemnity of a trunk-maker's pledge, certain pieces may become unobtainable, as rare as the 1924 Malle Haute Montagne.
We reserve the right, at our sole discretion, to refuse or cancel any order for any reason.
SECTION 6- ERRORS AND OMISSIONS
This digital atelier serves as a gallery of our heritage—a living archive where craftsmanship meets innovation. While we apply the same meticulous care to our online content as our artisans do to their point-carré stitching, the Maison makes no absolute guarantees regarding the timeliness or perfection of this ever-evolving presentation.
SECTION 7- LIMITED LICENSE
The Maison grants you a privileged audience with our digital atelier—a temporary key to admire, but never to replicate. Your access carries the same conditional grace as an invitation to our ateliers privés.
SECTION 8- PERSONAL RESPONSIBILITY
The Maison presents its digital atelier as a gallery of inspiration—but the privilege of access demands your conscious engagement. By crossing this threshold, you affirm your role as an active participant in the Louis Vuitton experience, not a passive observer.
SECTION 9- ONLINE PAYMENTS
The Maison requires your financial engagements to mirror the authenticity of our craftsmanship. By proceeding with payment, you pledge in the spirit of our malletiers—where every mark of authenticity carries weight.
SECTION 10- FEEDBACKS AND REVIEWS
By offering your reflections on our Maison, you surrender them to our legacy as irrevocably as sketches become part of our design archives. Your words—whether praise or constructive critique—transform into threads woven into the tapestry of Louis Vuitton's perpetual evolution.
You may not do (or omit to do) anything that may undermine the integrity of the Louis Vuitton The Maison guards the sanctity of its reputation with the vigilance of our atelier masters inspecting every stitch. Your participation in our feedback ecosystem is a privilege—one we revoke without hesitation should shadows fall upon its integrity.
SECTION 11- EXTERNAL LINKS
The Maison curates its digital corridors with the discernment of our trunk-makers selecting hides—yet beyond our atelier doors, the landscape evolves without our hand. Hyperlinks are but conceptual steamer trunks, transporting you to territories where our craftsmanship standards may not apply.
Please
be also aware that when you leave our website, other sites may have
different privacy policies and terms which are beyond our control.
Please be sure to check the Privacy Policies of these sites as well as
their "Terms of Service" before engaging in any business or uploading
any information.
WE
DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR THE
ACCURACY OR RELIABILITY OF ANY INFORMATION OFFERED BY THIRD-PARTY
WEBSITES LINKED THROUGH THE SITE OR ANY WEBSITE OR FEATURE LINKED IN ANY
BANNER OR OTHER ADVERTISING. WE WILL NOT BE A PARTY TO OR IN ANY WAY BE
RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY
PROVIDERS OF PRODUCTS OR SERVICES.
SECTION 12- LIMITATIONS ON USE
You
may not reproduce, resell, or distribute our products for any purpose
unless you have been specifically permitted to do so under a separate
agreement with Louis Vuitton.
You may not sell or enable any third parties to resell the products
purchased by You, display on any website or otherwise publish the
services or any Content obtained from a Service or otherwise generate
income from the services or use the services for the development,
production or marketing of a service or product substantially similar to
our services.
SECTION 13- INDEMNIFICATION
You
agree to defend, indemnify and hold us and our directors, officers,
employees and agents harmless from any and all claims, liabilities,
costs and expenses, including reasonable attorneys' fees, arising in any
way from any content or other material you place on the site or submit
to us, or your breach or violation of the law or of these Terms and
Conditions. We reserve the right, at our own expense, to assume the
exclusive defense and control of any matter otherwise subject to
indemnification by you, and in such case, you agree to cooperate with
our defense of such claim.
SECTION 14- DISCLAIMER OF WARRANTIES
(a)
THE SITE, INCLUDING BUT NOT LIMITED TO ALL SERVICES, PRODUCTS, CONTENT,
FUNCTIONS AND MATERIALS CONTAINED OR AVAILABLE ON THE SITE, IS PROVIDED
"AS IS," "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY REGARDING UPTIME
OR UNINTERRUPTED ACCESS, AVAILABILITY, ACCURACY, OR USEFULNESS, AND ANY
WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. WE HEREBY DISCLAIM ANY AND ALL SUCH WARRANTIES,
EXPRESS AND IMPLIED. WE ALSO ASSUME NO RESPONSIBILITY, AND WILL NOT BE
LIABLE FOR, ANY DAMAGES TO, OR VIRUSES THAT MAY INFECT, YOUR COMPUTER
EQUIPMENT, MOBILE DEVICE, OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO
OR USE OF THE SITE OR YOUR DOWNLOADING OF ANY MATERIALS FROM THE SITE.
IF YOU ARE DISSATISFIED WITH THE SITE, YOUR SOLE REMEDY IS TO
DISCONTINUE USING THE SITE.
(b)
WE DO NOT: (I) GUARANTEE THE ACCURACY, COMPLETENESS, OR USEFULNESS OF
ANY THIRD-PARTY CONTENT ON THE SITE OR SERVICES (II) ADOPT, ENDORSE OR
ACCEPT RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY OPINION,
ADVICE, OR STATEMENT MADE BY ANY PARTY THAT APPEARS ON THE SITE. UNDER
NO CIRCUMSTANCES WILL WE BE RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGE
RESULTING FROM YOUR RELIANCE ON INFORMATION OR OTHER CONTENT POSTED ON
OR AVAILABLE FROM THE SITE.
SECTION 15- LIMITATION OF LIABILITY
IN
NO EVENT, INCLUDING BUT NOT LIMITED TO NEGLIGENCE, WILL WE OR ANY OF
OUR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR CONTENT OR SERVICE
PROVIDERS (COLLECTIVELY, THE "PROTECTED ENTITIES") BE LIABLE FOR ANY
INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE
DAMAGES ARISING FROM, OR DIRECTLY OR INDIRECTLY RELATED TO, THE USE OF,
OR THE INABILITY TO USE, THE SITE OR THE CONTENT, MATERIALS, PRODUCTS,
SERVICES, AND FUNCTIONS RELATED TO THE SITE, YOUR PROVISION OF
INFORMATION VIA THE SITE, LOST BUSINESS OR LOST SALES, EVEN IF SUCH
PROTECTED ENTITY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO SOME OF THE ABOVE
LIMITATIONS MAY NOT APPLY TO CERTAIN USERS TO THE EXTENT REQUIRED BY
APPLICABLE LAW.
SECTION 16- TERMINATION
We
may terminate, change, suspend or discontinue any aspect of the site or
the Products or services at any time. We may restrict, suspend or
terminate your access to the site and/or its Products or services if we
believe you are in breach of these Terms and Conditions or applicable
law, you are a repeat infringer of intellectual property rights, or for
any other reason without notice or liability.
SECTION 17- COMMUNICATION
If
you provide us your email address, you agree and consent to receive
email messages from us. These emails may be transactional or
relationship communications relating to the products or services we
offer, such as administrative notices and service announcements or
changes, or emails containing commercial offers, promotions or special
offers from us.
SECTION 18- WAIVERS
Our failure to act with respect to a breach of these Terms and
Conditions by you or others does not waive our right to act with respect
to that breach or subsequent similar or other breaches.
SECTION 19- FORCE MAJEURE
Neither
party hereto shall be responsible for delays or failures in performance
resulting from acts beyond its reasonable control and without its fault
or negligence. Such excusable delays or failures may be caused by,
among other things, strikes, lock-out, riots, rebellions, accidental
explosions, floods, storms, acts of God and similar occurrences.
SECTION 20- GOVERNING LAW AND JURISDICTION
These
Terms and Conditions will be governed by and construed in accordance
with Japanese laws, and the courts of Japan will have non-exclusive
jurisdiction to adjudicate any dispute arising under or in relation to
these terms of sale.
SECTION 21-COPYRIGHT
©2023 Louis Vuitton.
All rights reserved. All materials presented on this site are
copyrighted and owned by us, or other individuals or entities as
designated. Any republication, retransmission, reproduction,
downloading, storing or distribution of all or part of any materials
found on this site is expressly prohibited.
SECTION 22- COPYRIGHT TAKEDOWN PROCEDURE
Louis Vuitton will
always respect the intellectual property of others, and we ask that all
of our users do the same. With regards to appropriate circumstances and
at its sole discretion, Louis Vuitton may
disable and/or terminate the accounts of any user who violates our TOS
and/or infringes the rights of others. If you feel that your work has
been duplicated in such a way that would constitute copyright
infringement, or if you believe your intellectual property rights have
been otherwise violated, you should provide to us the following
information:
- The
electronic or the physical signature of the individual that is
authorized on behalf of the owner of the copyright or other intellectual
property interest;
- A description of the copyrighted work or other intellectual property that you believe has been infringed upon;
- A description of the location of the site which you allege has been infringing upon your work;
- Your physical address, telephone number, and email address;
- A
statement, in which you state that the alleged and disputed use of your
work is not authorized by the copyright owner, its agents or the law;
- A
statement, made under penalty of perjury, that the aforementioned
information in your notice is truthful and accurate, and that you are
the copyright or intellectual property owner, representative or agent
authorized to act on the copyright or intellectual property owner’s
behalf.
SECTION 23- MODIFICATIONS
We
reserve the right, at our sole discretion, to modify any portion of
these Terms and Conditions at any time. Changes in these Terms and
Conditions will be effective when posted. Your continued use of the site
and/or the products or services offered on or through the site after
any changes to these Terms and Conditions are posted will be considered
acceptance of those changes.
SECTION 24- ACCEPTING THIS TERMS OF USE
You
hereby accept the fact that you have read, understood and are willing
to abide by the terms and conditions laid down in this agreement. You
further agree that the terms and conditions set out under this agreement
are fair, reasonable and just given the matters set out under this
agreement and you waive any and all rights to have any claims against us
on grounds set out above.